#63 - Voice Reporting & Building Confidence with Ryan Caraway

Today I talked to an 18-year HR professional turned court reporter! She attempted to go the steno route, but ultimately learned about voice reporting and successfully completed school and she is happily enjoying her new career.
Today marked the first day of the Court Reporter Podcast's office hours where I'm offering a guided discussion followed by free coaching for anyone who wants to join between the hours of 3:30 and 4:30 PM EST basically every weekday (I'll keep everyone posted in the newsletter!)
Hope to see you there!
Welcome to the Court Reporter Podcast, the space where court reporters are seen, heard, understood and supported.
Speaker AI'm your host, Bryn Reynolds Seymour, certified life coach and proud to be celebrating 10 years as a court reporter in 2025.
Speaker AThis show is here to help you unlock your full potential, achieve the big goals you keep putting off, and step fully into the leader you were meant to become.
Speaker ALet's get into it.
Speaker AHello.
Speaker AHello everyone.
Speaker AIt's ic Just me and a couple people and I.
Speaker AThat's totally fine.
Speaker AI'm committed to joining no matter how many join, even if no one joins.
Speaker AI was going to use this opportunity to just provide an update on.
Speaker AIt's been a little inconsistent.
Speaker ASo when I started working full time in court, I decided to just change the checkbox on the podcast platform that asks how often you're going to release an episode.
Speaker AI changed it from every week to whenever I can because, you know, working full time in court with the commute and all, it was, it was busy.
Speaker ABut now with my flexibility back, I'm able to make my own schedule.
Speaker ARight now my goal is to offer 10 hours of free coaching, completely free per week for two months.
Speaker AAnd I.
Speaker AThe reason why I want to do that is because I have experienced the power behind coaching and the transformation and like, I just think it's something worth sharing with people now that I've got certified myself and that I don't want to keep it to myself, I want to share it with other people because I know how stressful it can be to be working as a court reporter, whether in the freelance world or in the full time world.
Speaker AAnd in court, I went to the full time to work in full time court because I was trying to escape the.
Speaker AOh hi Ryan, Are you available to talk?
Speaker BYes, absolutely.
Speaker AOh, awesome.
Speaker AOkay, great.
Speaker ASo it's not just me anymore, so I would love to get to know you.
Speaker AWhere are you from?
Speaker BI am in San Antonio, Texas and I just started voice writing as a freelancer about six months ago or more in October.
Speaker ANice.
Speaker ACongratulations.
Speaker BThank you.
Speaker AHow did you get into voice reporting?
Speaker BI had studied or went to STEM school through brick and mortar back in 2018 pre pandemic and I tried it for about two and a half years, went to various school trying to learn the latest tips and tricks.
Speaker BMeanwhile I had a full time career.
Speaker BAnd so at some point around 16180 I was like, okay.
Speaker BI just personally couldn't justify the time anymore and decided to go back to my HR career.
Speaker BAnd then fast forward a couple years later, voice writers seemed to be Getting more and more popular.
Speaker BAnd friends of mine who were both court reporters for about 35 years on the steno machine said, hey, try it again.
Speaker BSo I tried and it worked this time.
Speaker BAnd I just wanted to hear more today about your talk topic and ideas we would have about enforcing these ground rules, if you will.
Speaker ASo your friends that were, they were stenographic court reporters and they.
Speaker BYes.
Speaker ARecommended voice reporting.
Speaker BYes.
Speaker BBecause they knew it was growing.
Speaker BLike, our local county doesn't welcome voice writers as much.
Speaker BThey do have a few that have broken down some barriers and gotten them in the courthouse.
Speaker BBut most of us are freelancing here in San Antonio.
Speaker AOh my gosh, San Antonio.
Speaker AI love San Antonio.
Speaker AI came to the NBRA convention last year.
Speaker BYes, thank you.
Speaker BI.
Speaker BI went to your session, so thank you.
Speaker AOh my gosh, that's awesome.
Speaker AYeah, I love San Antonio.
Speaker AIt was like I've never had.
Speaker ANever been there before, but it was so beautiful.
Speaker ASo your friends told you about voice reporting?
Speaker BThe programs I previously went to probably didn't offer voice writing.
Speaker BAnd so knowing that it was my second time around, I really focused on school.
Speaker BSchools that I knew really provided not only quality education, but had the certified numbers, if you will, to back it up.
Speaker BThat I knew people were graduating and working.
Speaker BThat was really important to me this time around, knowing that there was some success before I even started, if you will.
Speaker BAnd so I did it through International Real Time Court Reporting Institute.
Speaker AIs there, like.
Speaker AThis might be a dumb question because I have always wanted to recommend voice reporting to people because.
Speaker ANot because I don't support steno, but just because I know how difficult.
Speaker ALike, I know that the graduation rate is pretty low.
Speaker AUnfortunately, like, I guess 90% don't finish in the time that they're supposed to finish.
Speaker ASo I was one of the few exceptions that finished like, really quickly because I was so focused and I really practiced a lot.
Speaker ABut it also just came really naturally to me.
Speaker AAnd I don't know if that's the case.
Speaker AI guess that's not the case for everyone.
Speaker ASo sometimes when I have.
Speaker AWhen I want to recommend it to friends, I kind of can't really recommend it with a.
Speaker AUnless they have the time and the funds to invest in.
Speaker AIn school that might take three years.
Speaker ASo then I usually want to recommend voice reporting, but I don't feel like I know enough about it to really, like, point them in the right direction or to.
Speaker AEven though I went to the NVRA convention and I even talked to Kim for a while and I tried to understand it But I didn't fully understand it.
Speaker ALike, I guess it's basically like to put it in a nutshell and to put it in layman's terms and to explain it to anyone who might be interested.
Speaker ARegular court reporting, which is also hard to explain to people.
Speaker AWhat, what exactly.
Speaker AHow exactly it works.
Speaker AWriting on the machine, instead of typing with your fingers, you're repeating everything that they say.
Speaker AAnd I listened to Kim's podcast the other day.
Speaker AI just found out that she had one too.
Speaker AThat I guess she just launched one, and I was listening to it, and she was explaining that you also have brief forms.
Speaker ASo, for example, ladies and gentlemen of the jury, we have brief form where you just type one thing and it's L, A, R, L, A, I, R, J.
Speaker AAnd that's one stroke.
Speaker ABut for voice writers, it would be like Laird or, you know, however you.
Speaker BExactly.
Speaker BI mean, I borrowed anything I could from dental school, so even I used to hit TM for testimony on my machine.
Speaker BAnd so if I did enough jury charge practices in school, not so much freelance now, but in school, testimony was repeated a lot.
Speaker BAnd so I would just say tm and I would have that coded in my software.
Speaker BJust like a machine.
Speaker BRight.
Speaker BOr void to say tm.
Speaker AOkay.
Speaker AAnd is it.
Speaker AI just.
Speaker AWow, it's just fascinating.
Speaker AI don't think I could ever, like, understand it without doing it or hear seeing someone do it and also being able to hear what they're saying.
Speaker ALike, if there was some way to, like, hook up a microphone system to hear what's going on in the room, what everyone's saying, and then what.
Speaker AWhat the voice reporter is saying, like, that would probably be the best way to demonstrate it.
Speaker ADo you think that's possible?
Speaker BSarah Flynn, who is the creator of the school I went to, has a video of that.
Speaker BExactly.
Speaker BOn YouTube.
Speaker BSo it looks like everything dropping into her software.
Speaker BAnd then at second glance, if you will, it's her voice recording.
Speaker BSo you can see what's going on behind the scenes to create that trans explaining it on either side.
Speaker BBecause you knew what it took to go to steno school or what questions you may have asked to ensure that you picked the school that was most compatible with you and your desires.
Speaker BSo I think that's still very compatible for voice writing assist and a different takedown method.
Speaker AGot it.
Speaker AOkay.
Speaker AYeah.
Speaker ASo it's basically the same thing.
Speaker AIt's just a different way of quote unquote, typing the words down.
Speaker AYou're speaking them.
Speaker AThat's so awesome.
Speaker AWell, thank you for.
Speaker AFor joining and Shedding that light.
Speaker ASo when we jump into the topic that I originally posted about, I'm assuming that's what you were wanting to talk about, which was confidence and mastering.
Speaker AMastering self confidence.
Speaker ATo speak up for the record, to protect the record, to enforce our boundaries.
Speaker AAnd did you see my live video that I did on Facebook the other day?
Speaker BI think that where you referenced Perhaps your like 8 by 10 sheet of rules about speaking confidently or one of those.
Speaker AThis is what I was showing.
Speaker BYes, exactly.
Speaker AI brought it just in case.
Speaker ACourtroom speaking rules.
Speaker AAnd then I just.
Speaker ASo yes, just to recap for anyone who didn't see those videos on social media and anyone who might be listening to this, I.
Speaker AOne way that.
Speaker AOkay, so one thing that I've struggled with that has kind of like deflated or what's the word?
Speaker ALike eroded my self confidence, which I didn't realize was happening over the years of allowing people to kind of just like walk all over me, you know, not really knowing how to enforce the boundaries, thinking I'm being too much or just like not even trying.
Speaker ABecause when I sat in with court reporters during my internship, they also didn't like speak up really, like they would just get what they get.
Speaker AAnd you know, I noticed that there were times where I couldn't hear what they were saying and the one that I was sitting in with didn't speak up.
Speaker ASo I just kind of got into that habit where I would speak up once in a while or when I had the confidence to, but it wasn't like a habit where I was doing it all the time.
Speaker AAnd when I started working in court and kind of had the space to, you know, use the coaching tools that I had learned in my coaching certification and to really like take some time to think about why am I doing this to myself?
Speaker AWhy am I feeling so stressed out?
Speaker AWhy am I feeling so like it's just so difficult.
Speaker AAnd internally this.
Speaker AThere's this internal battle going on.
Speaker AAnd it's because what I realized, this is like the key here that I've figured out by experiencing it, coaching myself, doing thought downloads, learning what's going through my mind.
Speaker AAnd what I realized is that we know that there are boundaries.
Speaker AWe know there are ground rules.
Speaker AWe know they're not supposed to speak at the same time.
Speaker AThey are not supposed to talk over each other.
Speaker AThey're not supposed to speak like really, really fast.
Speaker AOf course that could be subjective, but a reasonable rate of speed and you know, there are the ground rules.
Speaker AWe all know what those are.
Speaker AAnd if we don't Speak up and we continue to just let them break them or let's say we speak up a couple times, but then they ignore us.
Speaker ASo we feel bad about ourselves, we feel so small, we feel ignored and overlooked and we're just like, okay, I guess I should just be quiet and just okay, they get what they get even.
Speaker ABut then that makes us, then it doesn't allow us to do our, to do our best.
Speaker AAnd the thing that I shared in one of my videos was like what makes it so stressful for us is that our accuracy levels and our success and ability to do our job right depends on the behaviors and the actions of others outside of our control.
Speaker AWhich like we can't control them, we can't force them to follow the rules.
Speaker AWe can try to enforce it, but it's only a matter of times before most court reporters just give up in enforcing the rules and just let them just kind of take the hit, just sacrifice themselves, just pour themselves out just like, okay, I'm a fly on the wall, I'm just gonna be quiet and just, just do my best.
Speaker AAnd so that can really do a number on our self confidence over time when we don't realize like what we're doing to ourselves.
Speaker ASo and I'm not saying like we should be over the top crazy like you know, of course it depends on the situation, but I do think it's a good practice to decide, okay, what are my boundaries, when am I going to just let it go and, and then let, let people cross them with no consequences.
Speaker AIt that's what really makes our self trust go down.
Speaker AWe don't trust ourselves, we don't trust that we can control the room.
Speaker AWe don't trust that we can do anything.
Speaker ALike eventually it seeps out into all aspects of life, time management, relationships, you know, following through on anything really like without realizing it, like we look great on the outside, we look successful on the outside, but internally there's something like going on with us where we're not fully trusting ourselves and therefore we can't fully run our businesses.
Speaker AWhat are your thoughts on that?
Speaker BSo I think we all come from very different backgrounds.
Speaker BSome people were court reporters right out of the gate for the Greer.
Speaker BI worked 18 years in insurance and HR and my last boss, I joke and call her Miranda Priestley and it wasn't a joke that she was Miranda Priestley, but just a joke that that's how I would refer to her.
Speaker BShe was very challenging, very much made me feel like what you described in a non court reporting setting.
Speaker BSo When I came to court reporting, perhaps I was just a little bit more aware of that.
Speaker BAnd after maybe working three or four months, I realized, you know what, I'm just going to start off every deposition and say, these are my two big tips.
Speaker BAnd my two big tips that I need you to see clearly and articulately.
Speaker BSo I know I need to know if you said did or did not or, you know, I just give that example to make it quick.
Speaker BAnd then I say there absolutely cannot be any crosstalk today.
Speaker BNow I'm much happier with myself that I've started doing the tips instead of just going in blind like I did at the beginning of my career.
Speaker BBut like you said, people perhaps more nervous is when there's a videographer because now I don't want my voice all over that recorded deposition saying, please stop talking over each other.
Speaker BPlease stop talking over each other.
Speaker BSo if I've really been pressed, I'll just speak up and say one at a time.
Speaker BI don't even bother saying sorry for the interruption or this whole long intro.
Speaker BI just say, hey, one at a time.
Speaker BAnd what they do is what they do.
Speaker BBut I'm just wondering how many times you tell them one at a time because eventually I do start fading into the background.
Speaker BAnd then like you said, it produces more work on the back.
Speaker AYeah.
Speaker ASo that's when I, like when I realized that and I was like, I kind of put my foot down and I was like, I want to fix this.
Speaker AAnd I think it would be really powerful to be able to enforce those boundaries.
Speaker ASo like you said, like having this sign for those watching on video, you can see it's like it's a table sign acrylic.
Speaker AYou can order these on Amazon.
Speaker ABut.
Speaker AAnd it says courtroom speaking rules.
Speaker ASo this is the rules that I came up with on the spot.
Speaker AI mean, I probably forgot some, I don't know.
Speaker ABut it's speak slowly.
Speaker AProject your voice with confidence.
Speaker AOnly one speaker at a time.
Speaker ASpell case specific names or terms for new reporter.
Speaker AThat's like in case they don't give us anything in advance or it would.
Speaker AIt's very helpful when they can spell the names.
Speaker AAnd then number five, remember we're making a record smiley face.
Speaker ASo I find it very helpful to start off with some kind of an intro, which you said you started doing as well, right?
Speaker BYes.
Speaker ASo introducing yourself and explaining what might happen if they do break these rules and just letting them know why it's important from your non biased court reporter's perspective.
Speaker AAnd you like we being the Most important person in that room.
Speaker ABecause we're capturing every single word.
Speaker AI think it's important for them to hear it from us from the beginning so that when we do interrupt, they know what we're doing.
Speaker AIt's not like, whoa, what is she doing?
Speaker AWho?
Speaker AWhere is this lady coming from?
Speaker ALike, who is she anyway?
Speaker AWhy is she here?
Speaker BYeah, I'm so tempted, too.
Speaker BAnd I don't know if this is a good idea, a quote unquote legal idea, but because I'm on the side of zoom where I could share my screen, I'm typically doing remote depositions and I almost want to start sharing my screen at the very beginning and showing a transcript, example, a few lines that look beautiful.
Speaker BEverything is the same, just like, you know, your most perfect day.
Speaker BAnd then scrolling down and showing the lines that show, like, your worst day, where they have interrupted the heck out of each other.
Speaker BWords are now in discernible because somebody's voice was inevitably louder than the other and it just completely wiped out what the other person said.
Speaker BJust things, etc.
Speaker BSo they don't just hear, like, my lips moving, so to speak, saying, please don't talk over each other.
Speaker BLike, would they even care if they saw the outcome?
Speaker AI think that's a great idea to bring something to have on hand just in, like, if it does start getting out of hand where they don't.
Speaker AWhere they don't follow the rules, even though you do interrupt and do say, like, you do remind them a few times and they're still not changing at all, that's when I would probably pull that out and be like, look, this is what's happening.
Speaker ADo you want your transcript to look like this?
Speaker ALike, this is how it looks when you do this.
Speaker AAnd maybe it would be good to have like a printout of each different instance of breaking the different rules.
Speaker ASo if it's speaking over each other, this is what it's going to look like.
Speaker AAnd something might be missing or if it's, you know, whatever the case may be, if it's not spelling or speaking too fast, like an example of like some egregious.
Speaker ANo, I mean, that might not be good, but yeah, like something that helps.
Speaker BThem see, like, hey, this is reality of what, what discourse.
Speaker ARight, exactly.
Speaker AAnd so, yeah, I realized that, like, having this.
Speaker AAnd I was talking about how in some states they train the court reporters to have that intro at the beginning, but in New York, it's like we just go in there and whoever wants to start can start.
Speaker AWhoever wants to introduce themselves can introduce it's kind of just like, hello, like, here I am, I can speak up and say something and introduce myself, which I did train myself to be the one to take initiative, shake their hands, ask for their business cards for the moment they walk in, and also introduce myself, my role, and the importance of the rules to everyone once everyone's all seated, so they're hearing it twice, basically.
Speaker AAnd I just think that makes it so much easier to be able to enforce your boundaries, because from the beginning, if you tell them, here's what's going to happen if you don't follow the rules, after three times, after me interrupting three times, and you can tell them how you're like, or on zoom, I'm going to turn the screen red.
Speaker AOr, you know, whatever.
Speaker AWhatever it might be.
Speaker AOh, and also one thing that you said about showing them what the transcript looks like.
Speaker AI was thinking, like, you know, it would be great if we could all get our confidence up to be doing real time.
Speaker AAnd then when we're doing real time, it.
Speaker AThe screen could just.
Speaker AWe could set it so that the screen just kind of like flashes red flashing, blinking light or something when they start breaking the rules.
Speaker AI'm sure there's a way, there's gotta be a way to set that up.
Speaker AYeah, but.
Speaker AOkay, I think I just went off on a, like a tangent where.
Speaker AWhat was that, what was my original point there?
Speaker BWe were just talking about, like, what happens if they break the rules.
Speaker BSo, so tell me what you say if they do break the rules.
Speaker BDo you say something like, well, we're gonna stop the deposition?
Speaker BLike, what.
Speaker BWhat can you say with the most force, but knowing at the end of the day we're likely still going to take this deposition?
Speaker BThank goodness, we're likely still gonna get paid for it.
Speaker BBut like, what, what do you say that put them, like, behind your rules so they know, hey, okay, so once.
Speaker AThey hit strike three, and you've already warned them in advance, like, if you hit strike three, we are going to take a break and we're just going to take five minutes to cool, like to just take a walk outside, remind yourself of the rules and.
Speaker AOr just think about how much faster this could be done if.
Speaker ABecause sometimes they just want to go so fast, but that causes it to go slower in the end or it causes an inaccurate or messy transcript in the end.
Speaker ASo really, if we do enforce this, they will thank us later.
Speaker AAnd I think if we can train them from the beginning, we let them know this is what's going to happen.
Speaker AI'm going to give you three strikes.
Speaker AThat's maybe not use the word strike.
Speaker AI don't know.
Speaker AThree warnings, three friendly warnings and.
Speaker AOr friendly reminders.
Speaker AAnd after that they're going to be strikes.
Speaker ABut once they hit strike three or warning, friendly reminder number three, I would stand up and say, okay, we're going to take a break because.
Speaker AAnd then at that point I would decide, like, go out and take a break, take a breather and really, like, decide do I.
Speaker ALike, it's between you and your agency.
Speaker AIf you are the agency, if you are the boss and you're the.
Speaker AThat's your client, you know, you would decide, how do I want to handle this?
Speaker AAnd if it's not your client, I mean, if it's through an agency, you would.
Speaker AI might even want to call the agency and just, I mean, you know, it also depends if they're a nice person.
Speaker AIf they're a nice person, I might give some.
Speaker AGive some leeway.
Speaker ABut if they're, like, really mean and really, like, grouchy and just refusing to listen and follow the rules, I might call my agency and say, it's kind of a situation.
Speaker AYou can feel it out.
Speaker ABecause some people are really and lovely and you just like, really like them.
Speaker ABut still, there has to be some kind of.
Speaker AThere has to be some kind of training because that will also help them in the long run to tr.
Speaker ATo respect the process and to respect the record, not only for us in that current moment, but even in the future, like their next deposition and down the line for future court reporters that are working with them or going to court or any time, they're going to have such a higher level of respect for the record and for the court reporter.
Speaker AAnd I think it'll really serve them as well as us.
Speaker BYeah, I think my takeaway that I would tell, like, new people just from listening to this while we're sitting here is, hey, yes, it's very subjective what's going to happen as a result of you stating your rules.
Speaker BAnd P.S.
Speaker Bit's so subjective.
Speaker BIn the real world, nothing is black and white that we think is black and white.
Speaker BIt's very much like court reporting here.
Speaker BSo I think what's not subjective is just stating your rules up front.
Speaker BSo you may say, oh, it's not worth it, but I think it absolutely is worth it for the one or a few times or many times later that you see it working and just hold on to that and don't worry so much about how they're going to respond later, though.
Speaker BYou hope they respond the way you want them to.
Speaker AYes.
Speaker AI think it really does wonders.
Speaker ALike, it really eliminates a lot of those problems just by introducing it from the beginning.
Speaker AAnd that way, when you do have to remind them, all you have to do is point to your sign and refer to it and just.
Speaker AIt's like just a quick, friendly reminder.
Speaker AIt's not.
Speaker AIt's not a whole speech in the middle of the deposition.
Speaker BAnother fellow court reporting friend has also mentioned, like, when we're stating these rules and we're doing it with an easy cadence, if you will, like if we.
Speaker BIf somebody was having to be the court reporter of us saying the rules, they kind of, you know, a great time taking down the record.
Speaker BSo you're really kind of already setting the tone for the witness.
Speaker BWe're talking at normal pace here.
Speaker BWe're not freaking out.
Speaker BWe're not talking over one another.
Speaker BWe're not speaking at the speed of light.
Speaker BLike, this is just normal.
Speaker BSo hopefully, then when that witness starts answering questions later, like, they just realize, like, hey, this is not a hurried environment.
Speaker BThis is normal.
Speaker AYes.
Speaker AAnd also sometimes the attorneys, they take it too far with the normal conversation and tell their clients, because they want their clients to be comfortable.
Speaker AThey tell them, like, this is just a conversation.
Speaker AAnd that means that they can just treat it like a regular conversation, which is sometimes can be not beneficial because that.
Speaker ALike a regular conversation, at least in America, maybe in the eastern countries, they're much better at waiting for each other to finish their sentences.
Speaker ABut here, it's kind of like we finish each other's sentences and we jump in before we even know what they're going to say, thinking that we know what they're going to say.
Speaker AThat's how regular conversation goes.
Speaker ASo, yeah.
Speaker ASo anything else on that topic?
Speaker BThe only other thing I would say, like, even today in my deposition, the witness threw out some medication that no matter how well I pronounced what she or repeated back what she said, I knew I was not going to find that on.
Speaker BOn Google easily.
Speaker BAnd so I just piped up in the middle and said, hey, can you spell that?
Speaker BAnd then to which she responded, hey, I need to go get the medication bottle, which is, you know, a few inches away from me.
Speaker BIs that okay?
Speaker BAnd so I just asked the attorney, is that okay?
Speaker BSo I think with time, obviously, our confidence builds.
Speaker BSo six months ago, Ryan wouldn't have said, can you sell that much?
Speaker BLet's go get it.
Speaker BAnd today I was like, hey, you know what?
Speaker BThis is normal.
Speaker BThe attorney is going to want it right later.
Speaker BAnyway, so to speak up, obviously, when appropriate.
Speaker AYeah, it's always good to, you know, get agreement from the attorneys, but if they said no, I might be like, well, yeah, I know, but the thing about, like, waiting until the end, for me at least, like, I feel like sometimes I'll flag things and I'll, like, I've been advised to just find time at the end to ask and go back to those stars that I marked.
Speaker ABut sometimes I don't get the chance.
Speaker AAnd then later I'm like, oh, no, I didn't get the chance to ask this question, even though I flagged it and marked it.
Speaker AIt's not always possible to later on, so sometimes it is best to just jump right in, in the middle and just ask on the spot.
Speaker AThat eliminates the possibility of forgetting later.
Speaker BAbsolutely.
Speaker AYeah.
Speaker AI mean, that's really the key, I think, is.
Speaker AIs just knowing and understanding that we cannot control act, but we can control how we respond when they break the rules and when they do, when they act crazy, we can control how we're going to respond.
Speaker ASo we need to decide in advance what is our response going to be.
Speaker AAnd then we need to make sure we do it, like, when it.
Speaker AWhen they take it too far, not when it's just like a friendly, you know, thing that can easily be overlooked.
Speaker AAnd we can sometimes, we can easily deal with like a little bit of crosstalk.
Speaker AI mean, I'm fine with typing.
Speaker ASometimes they're like, the court reporter can't type two people speaking at once.
Speaker AAnd I'm like, in my mind, I'm like, well, you'd be surprised at how much that I'm actually able to get everything.
Speaker ABut no, but, like, when it gets out of hand, when you start feeling that stress, when you start feeling like, no, this is not worth it, then that's when you need to take the action of really enforcing what you said that you were going to do.
Speaker ASo deciding ahead of time, what are my boundaries, what is my reaction?
Speaker AI'm not controlling them.
Speaker AI'm not trying to control them.
Speaker AI'm just, this is what I'm going to do.
Speaker BI was also going to say it would be awesome, too.
Speaker BI don't know if there's a resource already floating in some Facebook group of files, but, you know, we're all typically brief, hungry people reporting because we want to get things down as quick as possible.
Speaker BBut I would love if I knew somebody had written down just a few quick lines based on the record.
Speaker BLike, for instance, I had the witness and both attorneys talking way too Fast.
Speaker BA month or two ago, my software saying they're going 250 words a minute or higher, and I'm just like, I just can't even breathe.
Speaker BTrying to get it down because I don't want to fix it all later.
Speaker BI want to try to get it right now.
Speaker BAnd so I'm texting a group of reporters saying, hey, how do you say it the most correctly, if you will, on a videographer deposition to say, slow down.
Speaker BBecause if it was not videoed, I don't think I'd have a problem just typing up and saying, hey, slow down, please.
Speaker BBut I don't want to sound like that on a video that a jury potentially is going to want.
Speaker BSo somebody said, just a counsel, we need to protect the record.
Speaker BPlease slow down.
Speaker BWell, that's all I needed.
Speaker BI just needed a few keywords so that I could feel confident saying something in front of the group.
Speaker AYeah, that's great.
Speaker AYeah.
Speaker AJust having that extra.
Speaker AThat extra little few words.
Speaker BYeah.
Speaker AForm a complete sentence can really help with the confidence too.
Speaker AAnd really feel like it's more official.
Speaker BYeah, yeah, yeah.
Speaker BI read through your stuff.
Speaker BI don't know if Olivia on here wants to chime in.
Speaker ANo.
Speaker AOh, no, she's our.
Speaker AShe's working.
Speaker AShe just told me she was working.
Speaker ABut yeah, it's with you and me now.
Speaker ABut for everyone else.
Speaker AYeah, this.
Speaker AI'll release this as an episode.
Speaker ASo you'll have to send me your.
Speaker AYour headshot so I can put you at the.
Speaker AOkay, so the coaching.
Speaker ABut I would love to know, like, what is your.
Speaker ALike, have you ever explored coaching at all?
Speaker ALike, do you know what it is?
Speaker BYeah.
Speaker ASo my life coaching.
Speaker BSo my background, I don't know, is more or less conventional than other court reporters.
Speaker BI spent, I don't know, 12, 15 years in HR.
Speaker BSo a lot of our focus was coaching our employees and especially some uncomfortableness as far as how do I coach up to my manager or how do I coach peer to peer because I'm maybe a higher level on my team, etc.
Speaker BI think coaching is very familiar for me personally, being a few months in, I'm going, oh, do I even need coaching?
Speaker BDo I want me.
Speaker BA lot of times what I really want to know is a lot of the tips and tricks on the technology side.
Speaker BAnd so maybe I haven't thought so much about the non technology side.
Speaker AYeah.
Speaker AOh, my gosh.
Speaker ATips and trips, tricks on technology.
Speaker AI would love to do like a series on technology, and I think that's so important for all of us.
Speaker ATo know how to keep up with the latest innovations and really stay sharp with that because that will save us a lot of time.
Speaker AAnd I'm all about saving time and just like that's a great way to have your mental peace and well being.
Speaker ABut okay, so coaching, it's, it's a little different from.
Speaker ABecause a lot of us have goals and we have personal, personal goals.
Speaker AWhether it's relationships or money management or like emotional wellness relationships.
Speaker ASorry if I said that already.
Speaker AYou know, the, the wheel of life, all the different aspects of life.
Speaker AThere's so many different things that we, that we're trying to.
Speaker AMany of us like you know, we have self improvement goals or, or maybe we have like a big goal that we're trying to accomplish and we just don't have time and we keep saying we want to do this thing and we never end up actually making.
Speaker AI think this is most of us as court reporters because it's like we don't realize how much work we're diving into and how it's.
Speaker AWe think that.
Speaker AWell, at least I thought when I first got into it that I was just going to be typing all day and like I didn't realize how much goes into running a business and like, like how a team is needed if you want to have any time for yourself.
Speaker AEven if like even me as a clean writer, I've always been known to my professors in school as being like that, that all star student that just like zoomed right through it.
Speaker AI finished in 13 months and like with very clean notes all the time.
Speaker ABut even me as a clean writer who should be doing real time every job I am, well, I do real time for myself.
Speaker ABut I should be providing and like getting paid for it.
Speaker AI feel like my professors were so shocked that when I went back to visit and they found out that I'm not like a real like really providing real time because I never really got that opportunity or never created the opportunity, I should say.
Speaker ABut like, yeah, there's just so many goals that I had and not enough time or management of my time.
Speaker AWith all the different little things that go into a court reporter's like job description and the team that I had, like, even when I was using it, like I was always using courtroom even the process of reaching out to them, waiting to hear back if they're available and then sending the transcript once you've confirmed that they're available to take it.
Speaker AIt's like there's just a lot and it's kind of overwhelming and when you're overwhelmed.
Speaker ANo matter how much time you have, even if you have, let's say you have three hours to spare, you have three hours of free time.
Speaker ABut if you're feeling like really overwhelmed, then you end up not getting anything done even in those three hours.
Speaker AEven if you have a list of things that you want to get done.
Speaker ALike usually if you're spinning in overwhelm, it's like you just want to like lay down and just like shut it all out.
Speaker ASo.
Speaker ASo the coaching is really to learn the tools to manage your mind and emotions that come up that we.
Speaker AThat are so sneaky, that kind of block us from getting the things, from doing the things that we want to do, from taking the actions we want to take, from reaching the goals we want to reach.
Speaker ALike it kind of slows us down and holds us back.
Speaker ALike our brain is really trying to protect.
Speaker AYou can think that we're in danger when we, when we do something outside of the norm, when we want to do something different or put ourselves out there or like, you know, any idea that we have any, anything that we want to do.
Speaker AThe brain is very good at convincing us it's a terrible idea.
Speaker AAnd so the coaching is like basically the model goes like this.
Speaker ASo you have the circumstance which is the, it's C, T, F, A, R, so circumstance and then the thought about that circumstance and then how you feel when you think that thought about the circumstance and then a is action.
Speaker AWhat actions do you take when you're feeling this way because of the thoughts that you're thinking about the circumstance and then what results are you creating from that whole cycle?
Speaker ASo there's a certain result that we're creating and we don't realize the power that we have in creating that result.
Speaker ASo we often think that it's just like as a result of our circumstances.
Speaker ABut the circumstances have nothing to do with it because every thought that we think, we can easily shift it.
Speaker ABut sometimes we don't think, we don't realize that.
Speaker AIt's like the thoughts just kind of go on default.
Speaker ASo if we don't have those, the tools, the skill set of managing those emotions and managing those feelings and those thoughts and really being gaining that awareness.
Speaker AThat's what I have learned and found so valuable when I learned like the self coaching model.
Speaker ASo that's why I'm wanting to like my goal is to provide free coaching for 10 hours a week.
Speaker A10 hours a week because I think that If I do 10 hours a week for free in addition to any other, you know, clients that I have.
Speaker ABut I just think like, it'll.
Speaker AI'll become such a great, like a great coach.
Speaker ASo it's like a great practice and I just would love to help.
Speaker ALike, actually my true and ultimate goal is to help.
Speaker AI'm choosing five.
Speaker AFive court reporters.
Speaker AI mean that I'm just choosing a number.
Speaker AI'm hoping to help five court reporters by the end of this year, like, completely transform and really like reach their goals and up level.
Speaker ASo that's why I'm doing the free coaching.
Speaker BAnd I think you already.
Speaker BYou have the business diet down so well, especially from reading about your prior things, about having your.
Speaker BI forget the exact title you used, but basically a transcript manager or somebody who can really do some heavy lifting to lighten your load.
Speaker BSo that coupled with what I'm going to call the more emotional side of the coaching, I think all of that is a great package together to really make a dent.
Speaker BAnd not even a dent like a true change in someone's working professional life and therefore carry over to their personal.
Speaker AYeah, exactly.
Speaker AThat's one of the biggest things that I help people with.
Speaker ABefore I started working in court, I was.
Speaker AWhen I was like first starting the coaching and then I kind of stopped for a while just to see, like, what is it like to work full time in court.
Speaker ABut at that time I was like, really helping people to build their teams and find the reliable people to work with because that really makes all the difference.
Speaker ASo it's so important.
Speaker BYeah.
Speaker BThe other thing I was just thinking, I think you even helped me indirectly through this coaching side, if you will, because I have this inner critic that's always like, Ryan, you should be working in person, or Ryan, you should be doing XYZ so that someday you could become an official.
Speaker BAnd I'm like, where does this voice even come from?
Speaker BLike, I am having a great time, time working from home.
Speaker BI am making more than I ever anticipated and I'm doing great.
Speaker BSo I need to squelch this inner voice that is like contradicting the choices that I'm making that I actually like.
Speaker BI think it's just like on autopilot or the default from other life experiences.
Speaker BSo even recently, I know this may not have been where you were going, but to hear you say, like, hey, I did this and I even went to the Supreme Court court, and this was, you know, the outcome and here's where I'm at now.
Speaker BThat was just a helpful reminder.
Speaker BSo thank you.
Speaker AYeah, of course.
Speaker AYeah.
Speaker AIt's so funny how we have that inner critic.
Speaker AAnd it's like, it's just.
Speaker AYou're like, okay, thank you for your opinion and I'll just continue to move on because I know that you're just looking out for me.
Speaker ABut, you know, you don't have to worry because we're good.
Speaker BJust get along for the ride and be quiet.
Speaker BInstead, it's been Zach.
Speaker AThank you to everyone who's listening to this podcast.
Speaker AAnd thank you, Ryan, for joining and for sharing your insights on voice reporting and confidence.
Speaker AFor speaking up and protecting the record.
Speaker AAre you online?
Speaker AAnywhere that anyone can connect?
Speaker BAbsolutely.
Speaker BOn Facebook, on LinkedIn.
Speaker BI don't know why we court reporters.
Speaker BDon't use LinkedIn more.
Speaker BBut you know, I'm out there in most of the Facebook court reporting groups.
Speaker BSo anywhere and happy to help even with the little that I.
Speaker AWe can end early today and I'll just continue to do this.
Speaker AI'm gonna open up a zoom room every day for office hours, Q and A different topic discussions, coaching.
Speaker AIf anyone wants free coaching and hope you can join again.
Speaker BAwesome.
Speaker BThank you.
Speaker AThank you.
Speaker ANice to meet you.
Speaker ABye.
Speaker BBye.
Speaker BSam Sat.